What cannot be shipped
Before placing an order, check whether your item falls under our restrictions. If in doubt, contact us and we'll check before shipping.
Prohibited for all destinations
No exceptions
Identity documents
Passports, ID cards, bank cards: we do not accept these in any form.
Tobacco and tobacco products
Cigarettes, cigars, hookah tobacco: prohibited on all routes.
Precious metals and gems
Gold, silver, diamonds and other valuables: we do not ship these.
Medicines
Any medication, including over-the-counter, is prohibited.
Biological materials
Tissue samples, blood, any biological materials: prohibited.
Weapons
Firearms, edged weapons, non-lethal weapons: prohibited in any form.
Flammable substances
Gas, petrol, paint, aerosols and other hazardous materials: prohibited.
Radioactive materials
Any radioactive or nuclear materials: strictly prohibited on all routes.
Restrictions by destination
Depends on destination
Alcohol
EU countries: permitted subject to destination country import rules. Other countries: contact us.
Food products
EU countries: permitted subject to sanitary regulations. Other countries: contact us.
Items with batteries
Any device with a built-in or enclosed battery is prohibited. Exception: if the battery is removed and packed separately, the device can be shipped.
Plants and seeds
Subject to phytosanitary controls. EU destinations may require certificates. Contact us before shipping.
Not sure about your item?
Contact us and describe what you want to ship and where. We'll check before you place the order.