Identity documents

Passports, ID cards, bank cards: we do not accept these in any form.

Tobacco and tobacco products

Cigarettes, cigars, hookah tobacco: prohibited on all routes.

Precious metals and gems

Gold, silver, diamonds and other valuables: we do not ship these.

Medicines

Any medication, including over-the-counter, is prohibited.

Biological materials

Tissue samples, blood, any biological materials: prohibited.

Weapons

Firearms, edged weapons, non-lethal weapons: prohibited in any form.

Flammable substances

Gas, petrol, paint, aerosols and other hazardous materials: prohibited.

Radioactive materials

Any radioactive or nuclear materials: strictly prohibited on all routes.

Alcohol

• EU countries: Permitted subject to destination country import rules.
• Other countries: Contact us.

Food products

• EU countries: Permitted subject to sanitary regulations.
• Other countries: Contact us.

Items with batteries

Any device with a built-in or enclosed battery is prohibited. Exception: if the battery is removed and packed separately, the device can be shipped.

• EU countries: Permitted subject to destination country import rules.
• Other countries: Contact us.

Plants and seeds

Subject to phytosanitary controls.

• EU countries: Permitted subject to destination country import rules.
• Other countries: Contact us.